So what I am going to tell you next, is not very flattering. Yesterday, I experienced road-rage – I was the rage-ey. This guy out of no where makes a move to take my parking space. I called him out and said: “Really? I’m taking that spot.” He said: “No, no – I’ve been waiting for ten minutes for that spot.” But alas… he was behind me and this simply wasn’t true.
I was disportionally upset. My inner maniac came out.
So, what does this have to do with communications?
We don’t communicate most effectively when angry. Most communications either has some emotion in it or is seeking to evoke an emotion in the receiver of our message.
Whether it’s on the road, board room or at a staff meeting remember:
Breath – Be on receive for other people’s messages – Reflect – Communicate
Once a message is out there it can’t be taken back. Don’t let your emotions get the best of you when communicating. … and don’t take people’s parking spots.
About the author
Jessica Delaney - is a seasoned communications professional based out of Vancouver and Pemberton, British Columbia.